of the Role The dispatcher's primary responsibilities include but are not limited to; assigning runs using dispatch software to the appropriate field crew and clearly communicating details necessary to effectively respond to the call. In addition, they answer incoming calls from clients and field crew as well as making phone calls to update or inform customers and/or crew

The Call Center Representative 3 represents the agency to Arizona's taxpayers by answering all incoming calls in a professional and courteous manner, while demonstrating active listening, addressing issues and inquiries, and assisting to de escalate upset taxpayers. This position performs work in accordance with standard work and towards achieving all call center metrics

Service Agreement Administrator Job Locations US AZ Phoenix Req Number 2024 9444 Category Service Type Regular Full Time Job Summary Provides new and existing customers with the best possible service in relation to billing inquiries, service agreement requests, suggestions, and complaints. Resolves customer inquiries and complaints fairly and effectively. Provides product

The Roadside Event Specialist/Dispatcher II is responsible for handling events marked "major" as defined by most current major event requirements. In addition to handling any assignments assigned by management. Job Duties All responsibilities of New Call/Follow Up Dispatcher I & II. Handle the day to day operational needs of the Major Events as defined by most current majo

The New Call/Follow Up Dispatcher I handles all incoming calls as well as making outbound calls to and from Customers, Drivers, and Service Providers. This is for Second, Third, Weekend shift positions. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable qualified individ

We are actively seeking candidates who are adaptable and flexible, patient centric, exceptional communicators, detail oriented and team players. In this role, typical responsibilities include the following Greet new and existing patients as they arrive, register new patients and provide information about what to expect during their visit Schedule patient appointments in p

The Customer Service Specialist, Carrier Sales is an integral part of the DSV Road US team's freight brokerage operations. They assist with the building and development of relationships with carriers and customers by providing exceptional customer service. They ensure that correct information is provided to carriers and clients, while accurately tracking various shipment

Responsible for face to face contact with customers. Performs customer service activities by providing assistance, guidance, and instruction for more complex customer service complaints, inquiries, and issues. Assist with managing a team inbox that receives inquiries from internal and external customers within the department. Performs the complete range of agency customer

Eagerly greets walk in and phone customers, and listens to understand their needs and challenges. Treats customers as business partners , by recommending product solutions, upsell options, and complimentary items designed to make their jobs easier and more profitable. Collaborates with team members and utilizes all company resources to sell Horizon's value and give custom

Triage calls and facilities referrals to appropriate outpatient services Dispatches Mobile Assessor and collaborates for next steps in patient care Coordinates and processes patient assessments and documentation Coordinates and facilitates the transfer of patients with behavioral health needs Benefit Highlights Challenging and rewarding work environment Career development

We're looking for a Customer Service Representative. Be the important link between Safelite and our customers – where you’ll provide phone based support in a variety of processes such as claims processing or scheduling. This role delivers the critical first impression that sets the stage for an extraordinary experience. Find a Career. Gain a Family. Safeli

Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. Monitors radio, telephones and on road provision of service for quality. Responsible for influencing positive employee morale and quality customer service. Monitors and completes driver sign in and sign out daily. May assign trips to drivers to assure adeq

Become the primary point of contact for all customer inquiries via e mail/ phone/ live chat, and represent the company in a polite, professional, and courteous manner Assess situations, identify issues, and follow established Standard Operating Procedures to resolve complications, as well as anticipate, meet and exceed our customers' needs and expectations, and achieve ag

At OneMain, Customer CARE Advocates empower customers understanding customer needs and providing solutions. Customer CARE Advocates will learn the core functionalities of our business at OneMain allowing them to grow their career. In the Role Responding to calls utilizing an inbound and outbound dialer, with focus on quality and first call resolution OneMain website suppo

Builds and maintains strong relationships with key customer contacts and assures customer satisfaction with a positive attitude, timely response, and attention to detail. Responsible for customer order entry and order confirmation. Handles incoming requests for order status, through coordination with Engineering, Operations, Planning, Quality and Purchasing. Provides cust