Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual's passions, growth, wellbeing and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact.

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Employer: Ciena Corporation

Job Title: Technical Training Engineer 4

Job Requisition:R024878

Job Location: Hanover, Maryland

Job Type: Full Time

Why Ciena:

• We are big proponents of life-work integration and provide the flexibility and tools to make it a reality.

• We believe an inclusive, diverse and barrier-free work environment makes for empowered and committed employees.

• We recognize the importance of well-being and offer programs and benefits to support and sustain the mental and physical health of our employees and their families and also offer a variety of paid family leave programs.

• We are committed to employee development, offering tuition reimbursement and a variety of in-house learning and mentorship opportunities.

• We know that financial security is important. We offer competitive salaries and incentive programs, RSU's (job level specific) and an employee share option purchase program.

• We realize time away to recharge is important. We offer flexible paid time off!

• Great work deserves recognition. We have a robust recognition program, with ongoing and enhanced awards for exemplary performance.

How You Will Contribute:

Job Duties: Deliver customer and internal training on all Ciena products and solutions. Duties include: deliver technical training on a wide variety of Ciena's proprietary products and technologies, including DWDM, SONET, OTN, Carrier Ethernet, MPLS-TP, IP and Submarine Networks as well Network Management System, assist in assessing company-wide training needs and establish programs to provide ongoing delivery of new and existing technical training methods to Ciena's customers and internal personnel; work directly with customers and partners to answer product functionality questions, as well as teach network specific applications and details of product operation and fault finding; assist training development teams in creating new content and to cross-train new instructors; identify needs and provide support and direction on the installation, maintenance, and troubleshooting of Ciena's training systems; and, evaluate and monitor the effectiveness and content validation for on-going lifecycle maintenance.

May telecommute from anywhere in the United States.

What Does Ciena Expect of You?

• Initiative - You're a self-starter who works with limited direction and is accountable for resolving issues quickly and delivering against aggressive deadlines.

• Agility - you thrive in an ambiguous environment, readily able to manage time-sensitive, competing and ever-changing priorities while maintaining a balanced and methodical approach to problem solving.

• The flexibility towork independentlyand aspart of a broader team - you excel as a member of a high-performance team environment, but are equally effective working independently as required.

• Relationship builder - you're able to quickly build trusted relationships at all levels with colleagues, customers, partners and suppliers, enabling you to readily build consensus, influence, and get things done.

• Analytical ability - you're a critical thinker who understands the importance of balancing the competing interests of various stakeholders and making tough yet timely decisions.

• Communication expertise - you can readily translate complex technical information into clear, compelling narratives for non-technical audiences to ensure understanding and agreement.

The Must Haves:

Requirements: Employer will accept a Bachelor's degree in Telecommunications Engineering, Electrical Engineering, or a related field and 4 years of experience in the job offered or in a Technical Training Engineering- related occupation, including experience in:

• Operating, administrating, and configuring DWDM, SONET and OTN Networks;

• Submarine Line Terminal Equipment operation, configuration, and provisioning;

• Operating, administrating, configuring, and provisioning Carrier Ethernet, MPLS-TP and IP Networks;

• Linux and Unix based systems, SDN and Network Management Systems operation;

• Performing project design of DWDM, SONET, OTN, and MPLS-TP Networks;

• Designing, implementing, and leading technical training courses; and

• Creating technical process documents and materials.

Beneficiary will accept a three or four year Bachelor's degree or foreign equivalent.

CONTACT: Human Resources, Ciena Corporation;