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Position Title: Lateral Level 911 Dispatcher

To view all salary ranges for the City of Peoria, please .

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WILL YOU ANSWER THE CALL?

The Peoria Police Department Communications Section is the lifeline between our community calling for help and our officers who respond to their calls. We answer 9-1-1 and non-emergency calls and dispatch resources using state-of-the-art technology.

COME JOIN OUR TEAM!

We are seeking strong team players who effectively communicate, are proficient with advancing technology, and can multitask and quickly adapt to change.

ABOUT THE CAREER

Peoria Police 911 Dispatchers are cross trained as call takers and radio dispatchers. They answer emergency and non-emergency calls using a multi-line telephone and 9-1-1 systems. Responsibilities include receiving, processing, and dispatching calls for service and providing information to personnel. This position requires shift work, and all employees must be able to work nights, weekends, and holidays, as required. Also, lateral, full-time 911 Dispatchers have the ability to earn paid time off (up to 80 hours) based on previous experience in the same job function through our , if eligible.

Getting Started - The Hiring Process

1. Submit an Application

Please visit our employment page to apply online.

2. Interviews

Qualified applicants will be scheduled for an oral board interview. Oral boards may also be conducted via Teams if applicants are out of state.

3. Background Investigation and Polygraph

A thorough background investigation will be conducted on the most qualified applicant(s) for the position.

4. Conditional Job Offer (CJO)

A conditional job offer is a preliminary offer of employment that depends on the applicant meeting certain requirements. A conditional job offer is not final until the applicant fulfills all the conditions and receives a final job offer.

5. Medical Examination and Drug Screen

Applicants must pass a drug screen, vision, and hearing tests. Eyesight corrected to 20/20 and hearing in both ears, not less than 40db.

6. Psychological Screening

A battery of psychological tests shall be administered, and the tests will be evaluated by a licensed psychologist and used in conjunction with a personal interview to evaluate the applicant and determine their suitability for employment.

7. Sit Along in the Dispatch Center

Each applicant will complete a minimum of a 2-hour sit-along between the timeframe of their CJO and FJO. This will give the applicant the opportunity to sit alongside another 9-1-1 Dispatcher to see and hear how calls are received and dispatched.

8. Final Job Offer (FJO)

The Chief of Police, based upon the results of the selection process and personal interviews, shall make the final hiring decision.

To view the full job description, work environment and physical demands, .

Why Peoria?

Recently voted the #1 place, to live, work and play, Peoria is a community you can be proud to work for.

Take a look at the great benefits offered to eligible employees:

About Peoria

The City of Peoria, AZ is a thriving city in the Northwest Valley that provides excellent municipal services to our community. Recently named by AZ Big Media as the Best Place to Live, Work, and Play, we are committed to maintaining the level of service to our residents to sustain and enhance the lives and culture of Peoria.

If you are passionate about providing excellent service through anticipating our community's needs, creating partnerships, promoting sustainability, and embracing diversity, then #PeoriaisthePlace for you!

We are:

P-Professional~E-Ethical~O-Open~R-Responsive~I-Innovative~A-Accountable

Application Process:

Applications will be accepted for current vacancies until the posted closing date, or until a sufficient number of applications have been received. Applicants will be notified of any next steps by email and/or phone.

DURING THE SELECTION PROCESS, ANY APPLICANT REQUIRING ACCOMMODATION FOR A DISABILITY SHOULD ADVISE THE HUMAN RESOURCES DEPARTMENT AT OR 623-773-7100.

AN EQUAL EMPLOYMENT OPPORTUNITY AGENCY

Minimum Requirements:

• Education: High school graduation or equivalency.
• Experience: 6-9 months experience. Some previous experience required in the same or similar previous positions.
• Physical Demands: Work requires moderate physical exertion. Forces exerted are equivalent to lifting between 10 and 25 pounds.

Licenses and Certifications:

• Ability to type a minimum of 35 words-per-minute.
• Must pass vision and hearing tests. Eyesight corrected to 20/20 and hearing in both ears not less than 40db.
• Possession of or ability to obtain within the first 6 months of hire, an Arizona State Criminal Justice Information Systems Terminal Operator Certification.