Looking for someone with experience:
- Working with and scrubbing contracts
- RFP Support
- Project management experience
- Purchasing/buyer experience
Years of Experience REQ:
- High School Diploma or GED REQ
- Associates Degree in related discipline PREFERRED
- 2 years' experience in Supply Chain, service/help desk or call center environment REQ
- 4 years' experience in Supply Chain, experience in healthcare environment PREFERRED
- Workday experience preferred
Job Summary:
This position answers inbound support calls, works with customers to define and document incident scope, research and
troubleshoot issues to achieve first call resolution or escalate incidents when appropriate. This position is responsible for and/or participates in creating functional documentation, creating training materials, and facilitating and leading training programs to achieve desired results.