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Job Description
Who We AreJoin a team that puts its People First! First American's Agency Division is dedicated to providing our policy-issuing agents with resources, services and underwriting guidance needed to achieve new levels of success. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for nine consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.What We Do
First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.
What You'll Do
- Responsible for daily research and resolution of high volume customer remittances in an Accounts Receivable environment
- Responsible for managing and prioritizing deadlines
- Investigates, analyzes, and coordinates simple to medium complex customer issues and problems.
- Assist with training of business process changes for assigned areas as needed.
- Hands-on strategic individual who works independently as well as in a highly collaborative team environment
- Participate on teams for process improvement, cost reduction and issue resolution
- Possesses a certain degree of creativity and flexibility
What You'll Bring
- Critical Thinking-Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Problem Solving-identifying problems and reviewing related information to develop and evaluate options and implement solutions.
- Strong computer skills including all applications in Microsoft Office.
- Excellent analytical, verbal and written skills.
- Ability to diagnose and analyze problems and identify and drive appropriate solutions.
- Experience facilitating meetings with high level cross functional teams.
- Experience with mainframe system, Oracle preferred.
Typical Education
- Bachelor's degree or equivalent combination of education and experience.
Pay Range: $19.65-$26.92
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location
What We OfferBy choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it's the right thing to do, but also because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
Open
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